About This Course
In this class, you’ll learn how to:
- Communicate with everyone in your professional arena, from bosses to direct reports, vendors to clients.
- Avoid miscommunication when possible and recover from it when you can’t.
- Go from people-pleaser to self-respecting professional.
- Decide whether a written or a verbal response is more appropriate.
Reference: https://www.marketing-mentor.com/pages/what-to-say-when-tips-scripts-for-tricky-situations-at-work